You can purchase in confidence and send the items back to us if they are not right for you. If you would like to initiate a return, please go to your account at the top right corner where it says your name. Click "Create Return" next to the order you would like to return and follow the prompts. If you checked out as a guest, please contact customer service at -----------.com. In the event you need change the pickup time you will need to liaise directly with WishandWear's preferred courier.
Returns must arrive at our location within 14 days from the date the parcel is received. Items received after this period are accepted only at the discretion of WishandWear. Please note that orders can only be cancelled within the first 24 hours of making a purchase provided that the item/s have not shipped. Any cancellations initiated after the 24 hour period has expired will incur a 25 USD cancellation fee and any order which contains items that have been shipped may not be cancelled.
- All returned items must be new, unused and with all original designer garment tags attached.
- Lingerie must be returned in its unopened packages.
If you have any further questions, please contact our customer care team at : .com
Once we receive the item, we will refund you to your original payment method. Please note that refunds may take up to 15 working days to process due to varying processing times between payment providers.
If you like to exchange an item you will need to return the original item.